Chat Apps

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Tourist
5 0 7

Hi,

I'm looking for a chat app that doesn't require the user submit an email address in order to chat with our shop, any recommendations?

Thanks!

RW

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Shopify Partner
16 1 4

Hi RW,

 

Intercom will do that for you, and as an added bonus you can configure different options such as only asking for an email address outside of the business hours you define so you can get back to them once you're back online. You can also automate responses for common questions.

 

It can be slightly more expensive that some other chat apps, but depending on how big your business is you can apply for early stage business pricing which is $49 per month for the first year. It works with Shopify off the shelf as well.

 

Check it out see what you think. 

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Navigator
252 10 33

Hi

I think you should have a look around Shopify Ping https://help.shopify.com/en/manual/promoting-marketing/pingShopify Ping is a free iOS app that you can use to manage messages from your customers. Visitors to your online store can send messages using messaging channels like Shopify Chat, Facebook Messenger, or Apple Business Chat, and you can use Shopify Ping to read and respond to your messages from one place.

Hope it helps

Avada is an e-commerce solution provider based in the heart of Vietnam where the best developers unite. Founded in 2017 by Mageplaza, Avada is responsible to complete the mission to help 1 million online businesses grow revenues.
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New Member
1 0 0

To help you with this cause we are bringing you the list of the 3 best chat app developer.

 

1. MirrorFly 
2. Mitter
3. Apphitect

 

Guess this could helps to find the best choice.

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New Member
1 0 0

In case you are looking an expert chat app developer, at that point, it is recorded with top mobile chat app developers. These developers are furnishing with expert references this post and pick the best mobile app developer from the list. http://www.trustfirms.com/top-healthcare-software-development-companies/

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New Member
7 0 0

I think you should use chat apps that connect to Facebook, Whatsapp or similar.

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Shopify Partner
1482 75 252

Hey @buttons4people 

AiTrillion.com has a chatbot that asks your customer to leave an email address if you are not available. It is all in one Shopify app. Plus you don't need to install multiple apps. You can check it out.

Sachin D | Shopify Growth Expert @ AiTrillion

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- 10+ Years of eCommerce experience.
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Shopify Partner
55 2 7

Forefront Support offers chat functionality, but also provides the actual support as a service!

 

Agents will solve your customers problems, sell them on products, and make them feel welcome at your store. You can pay per conversation or per response.

 

Try it out https://apps.shopify.com/forefront-support

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