I've looked through the various chat support apps and couldn't find what I was looking for. I was wondering if anyone knew if there is a chat support app that could be somehow connected to ONLY show when a support person was available to answer.
For example, if a support person is logged into a web page or something to answer a chat request, then show the chat support icon on the store page, but if a support person is not logged into a page to answer requests, then the chat icon will not be present.
I'm not even sure if this is possible as it would require a dynamic checking from the store website, but it would seem to be tremendously valuable if it was.
Thanks in advance for any help.
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This is an accepted solution.
After deeper searching, it looks like there are also quite a few, like Formilla Live Chat as well as Olark and a few others.
Another support solution is Forefront Support, which provides on demand support to your website visitors.
They can help answer questions, solve problems, or make product recommendations over live chat. It's pay per response and all agents are experienced with support and native english speakers.