Chat

PlanetGolf
New Member
3 0 7

Why does my chat box on the top say .......    Leave a number and we'll text you back as soon as we're available (an email address works too).

 

How do I get rid of it?

 

Thank you

cryptodaemon
New Member
2 0 2

Yes it makes the chat look messier

KimsHerbs
Tourist
3 0 3

I've been trying to get rid of it too.  Also.. now, I can't send text receipts to my customers via the POS system.    I wonder if this is related..   Hopefully, Shopify can figure this out soon.

motodefiant
New Member
2 0 4

I don't have an answer but I also don't like that. 

Also, why does it flag that little red circle like indicating a message - as a consumer I find that annoying.  

 

Thanks 

jzylkin
New Member
1 0 1

I have this same problem

KimsHerbs
Tourist
3 0 3
The developers at Shopify have been working on this for weeks now. Still no solution.
boominkid
New Member
2 0 7

Looks terrible and so annoying- need Shopify to fix please ASAP!

motodefiant
New Member
2 0 4
I agree on all points!
ksgmsr
New Member
3 0 0

I have the same issue, although I have Shopify Ping open on my tablet/phone this message is displayed, saying that I am not available...

0 Likes
XxDrAg0nxX
New Member
7 0 0

no one found a way to remove this yet?

0 Likes