Chatra is continuing to bill me 2 months later after I deleted it

New Member
1 0 0

I tried this app for a few days and deleted it right away but I am seeing it is continuing to charge me, why is shopify going along with this

Shopify Expert
789 102 115

Hello Fred, 

You can get directly connected with the app developers or the app support by letting them know the charges issue. 

Sometimes it happens that, after deleting the app still it is not removed from the app database and due to which it keeps on charging you automatically. 

If you get connected with the app Support they will let you know the solution.


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