Connecting Facebook to Shopify account error / approve all required permissions still not solved

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New Member
2 0 0

Hi All

There is a already a similar post to this which says solved but it does not work for me.

When trying to connect facebook to shopify it shows me this screen. The options are greyed out and not clickable.Screenshot 2019-07-02 at 11.40.47.png

 

After some research I found facebook business integrations but shopify is not there and there is no add button.

 

Can anyone help please.

Thanks

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Shopify Partner
19 0 4

It's worth making sure it's not a browser issue by trying Google Chrome.  Apple is a little more paranoid about links than Google and hence Safari works differently to Chrome and can occasionally cause issues.  May not solve your problem but it's a quick and easy thing worth ruling out.

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