Coupon Box Cancellation

ttejewelry
New Member
1 0 0

I need to cancel my subscription to a coupon pop up on my website. I contacted the app and they said I needed to talk to shopify support. Please let me know how to cancel it. 

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Olivia
Shopify Staff
Shopify Staff
451 43 98

Hey, @ttejewelry!

Welcome to Shopify Community. My name is Olivia and I work here.

I'd love to help you out today. Is this an app you downloaded from the Shopify App Store? If so, you can cease future billing by uninstalling the app in a few simple steps.

Steps:


P.S. Once the app is uninstalled, it won't appear on future invoices after the app's existing billing cycle ends (remember app billing cycles are separate from subscription cycles). View upcoming bills by heading to Admin > Settings > Billing.

Let me know if any other questions come up.

Warm regards,

Olivia | Social Care @ Shopify 
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