Credit notes for refunded orders

[cdens]

With the Order Printer we can print invoices easily but what about Credit notes?

Our accountant needs invoices as well credit notes for returned articles.

Maybe we can program a new template for that, it's doable but what about the numbers for these credit notes, they must be consecutive

[Hyde]

Hi there!

Hyde here from Shopify.

If you are on the Shopify plan ($79) or higher, then you could issue your customer with a gift card as a form of store credit (more information here).

If you're on the basic plan, then all you can really do is issue your customer a refund (here's how).

If you're selling in person, then you can exchange or refund a product via the Shopify POS app as outlined here. 

Hope this helps! If you have any other questions let me know.

All the best, Hyde.