Credit notes for refunded orders

New Member
1 0 0

With the Order Printer we can print invoices easily but what about Credit notes?

Our accountant needs invoices as well credit notes for returned articles.


Maybe we can program a new template for that, it's doable but what about the numbers for these credit notes, they must be consecutive



Shopify Staff
Shopify Staff
441 48 97

Hi there!


Hyde here from Shopify.


If you are on the Shopify plan ($79) or higher, then you could issue your customer with a gift card as a form of store credit (more information here).



If you're on the basic plan, then all you can really do is issue your customer a refund (here's how).


If you're selling in person, then you can exchange or refund a product via the Shopify POS app as outlined here

Hope this helps! If you have any other questions let me know.

All the best, Hyde.

Hyde | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog