Credit notes for refunded orders

cdens
New Member
1 0 0

With the Order Printer we can print invoices easily but what about Credit notes?

Our accountant needs invoices as well credit notes for returned articles.

 

Maybe we can program a new template for that, it's doable but what about the numbers for these credit notes, they must be consecutive

 

 

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Hyde
Shopify Staff
Shopify Staff
727 73 130

Hi there!

 

Hyde here from Shopify.

 

If you are on the Shopify plan ($79) or higher, then you could issue your customer with a gift card as a form of store credit (more information here).

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If you're on the basic plan, then all you can really do is issue your customer a refund (here's how).

 

If you're selling in person, then you can exchange or refund a product via the Shopify POS app as outlined here


Hope this helps! If you have any other questions let me know.

All the best, Hyde.

Hyde | Social Care @ Shopify 
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Sufio
Shopify Partner
101 1 37

Hi there!

It's been quite a while since you posted this, but let me share my advice in case someone has a similar question in the future.

With Sufio - an invoicing app, you can manually create credit notes for refunded orders. I hope this helps!

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