Custom Order Status - Built into Order Page

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Excursionist
29 0 7

For the last two months I have been using an app called "Statusy" and found out that in two weeks they will being pulling the application. It has worked flawless for my needs so far and I am having trouble finding the replacement. 

 

I do local delivery and every Sunday morning I more orders "Out for Delivery" and email triggers to the customer to let them know their order will be delivered today. As I arrive to each stop I go into the order and update the "Statusy" status to "Delivered" and another email gets sent to the customer so they can retrieve their order.

 

All of this is built into the regular order system and appears on the order page. I require something that is fully integrated like "Statusy" previously was.

 

Anyone know of anything? 

 

 

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Shopify Staff
Shopify Staff
546 64 130

Hey, @jester2893 

 

Thanks for reaching out today. I'm sorry to hear that you will no longer be able to use Statusy as your custom order status app. It sounds like it was well suited for your business needs. 

 

With that said, I have compiled a brief list of alternative options that are tailored around setting up custom order statuses:

If there is anything else I can help you with, please let me know.

 

 

Dirk | Social Care @ Shopify 
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Excursionist
29 0 7

@Dirk wrote:

Hey, @jester2893 

 

Thanks for reaching out today. I'm sorry to hear that you will no longer be able to use Statusy as your custom order status app. It sounds like it was well suited for your business needs. 

 

With that said, I have compiled a brief list of alternative options that are tailored around setting up custom order statuses:

If there is anything else I can help you with, please let me know.

 

 


Thank you for the reply, I have done my research as well and it seems there is nothing as good as statusy and I am pretty upset that Shopify does nothing to help business that do local delivery. 

 

  • Order Dash - 7 day free trial - Does not do email notifications with custom status updates
  • Custom Order Status by W3  - 5 day free trial. Currently testing, but not happy with it - order status updates are not integrated into Shopifys order page, so my customers need to use another order look up tool.
  • Order Statuses by Ultimatify - Does not do email notifications with custom status updates
  • Tracktor Order Tracking - Does not do email notifications with custom status updates unless you use the $30 service which is incredibly expensive.
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Excursionist
29 0 7

@Dirk wrote:

Hey, @jester2893 

 

Thanks for reaching out today. I'm sorry to hear that you will no longer be able to use Statusy as your custom order status app. It sounds like it was well suited for your business needs. 

 

With that said, I have compiled a brief list of alternative options that are tailored around setting up custom order statuses:

If there is anything else I can help you with, please let me know.

 

 


Thanks for the reply, but none of those work as I have already been researching solutions.

 

 

 

Currently with Statusy the order status appears like this on the order page.

Screen Shot 2020-02-12 at 10.39.21 AM.png

 

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Explorer
109 3 7

Hi, Jester2893,

 

This is Song Fei from Trackingmore app. I don't know what Statusy looks like previously. But from your message, you require two functions:1. send emails to customer when shipping status changes, 2. build into the regular order system and appears on the order page.

 

I think our tracking more app will suit your needs.  

 

Customized Auto Email Notifications

We prepare five email templates for you to write different emails for different package statuses: Transit, Out for Delivery, Delivered, Failed Attempt and Exception. It offers you the possibility to write appropriate templates accordingly.

 

Embedded Tracking Page

TrackingMore will generate automatically an embedded tracking page. The design and layout of your tracking page will follow the settings of your theme as the default. You can also change it in your Shopify Theme.

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Shopify Partner
73 2 6

W3 Trends offers a Custom Order Status app that you may be interested in.
Custom Order Status

 

This app lets you create status' that can send email and lets  you edit the email template for each status. You can also have status' that don't send an email. It does use its own order lookup form but this can be added to the customers account and some custom code added to auto-search the order when the customer is logged in and on the account page.

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Excursionist
29 0 7

@earth9 wrote:

Hi, Jester2893,

 

This is Song Fei from Trackingmore app. I don't know what Statusy looks like previously. But from your message, you require two functions:1. send emails to customer when shipping status changes, 2. build into the regular order system and appears on the order page.

 

I think our tracking more app will suit your needs.  

 

Customized Auto Email Notifications

We prepare five email templates for you to write different emails for different package statuses: Transit, Out for Delivery, Delivered, Failed Attempt and Exception. It offers you the possibility to write appropriate templates accordingly.

 

Embedded Tracking Page

TrackingMore will generate automatically an embedded tracking page. The design and layout of your tracking page will follow the settings of your theme as the default. You can also change it in your Shopify Theme.


Unfortunately not, as this uses actual tracking data from carriers - I am my own carrier as I do local delivery.

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Excursionist
29 0 7

@MeganD_94 wrote:

W3 Trends offers a Custom Order Status app that you may be interested in.
Custom Order Status

 

This app lets you create status' that can send email and lets  you edit the email template for each status. You can also have status' that don't send an email. It does use its own order lookup form but this can be added to the customers account and some custom code added to auto-search the order when the customer is logged in and on the account page.


I tested this as of last week and it does the job for now - I will continue testing. I really do wish that it auto populated the order status on the Shopify order page without having to do custom code to get this.

 

I feel like it should be a standard feature.

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New Member
2 0 2

Hi @jester2893,

 

How did you go with your testing? Are you still working with Custom Order Status? Shame that Statusy ended, it was free!!

 

have you ever thought about writing your own code and building your own solution? I'd be interested to know if it's possible.

 

Regards,

Daniel.

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Excursionist
29 0 7
Still using it! It is the best solution I have found.

I wish it was integrated into the Shopify order look up page, but I may ask the developers if they build something custom for me.

However, looks to be the only standard solution as an option for what I need for now. A shame about statusy, it was really a great set up.