Custom SMS for appointment reminders

DaraCH
New Member
2 0 0

Hello,

I am trying to find a customizable sms app. Our shop offers pre-scheduled curbside pick-up slots. We are using "Store Pickup Click and Collect" for customers to make their time selection at check out. Things I need the app to do are:

  • Pull the selected time for a customer's pick up and on the day of that pick up, send them a reminder sms. 
  • On the day our market closes, send a reminder to all customers that have NOT placed an order yet. 

Any suggestions of apps that will work with Click and Collect or apps that will do all of this in one?

Thank you!

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Dirk
Shopify Staff
Shopify Staff
912 99 205

Hey, @DaraCH 

I think the app Curbside Pickup Guru is worth exploring as an all-in-one solution. The app integrates with SMS and/or email to use to notify your customers. On the admin side of things, the app is going to allow your business to fully customize the app to your needs. Here are some of the features

  • pickup windows for each location, including: address, time zone, pickup window frequency, max pickups allowed per pickup window, preparation time, max future availability to show, day of week pickup times, days with special hours or closed for holidays, after purchase pickup instructions, phone number for customers to call for pickup, check-in instructions
  • Customers select pickup windows easily, mobile-responsive
  • Customers check-in via their phone using your personalized instructions (customizable for each location) and call your store with 1 tap of the screen
  • The app also features SafeMatch Verification technology generates order-specific color + text combination easily verify orders, so you don't have to ask to see an order confirmation email up close

I definitely recommend checking it out. If there is anything else I can help you with, please let me know.

 

Dirk | Social Care @ Shopify 
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DaraCH
New Member
2 0 0

Thanks for the suggestion Dirk. Do you know if this will allow for text message reminders the day of their pick up? 

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