Deleted paid app

levm38
New Member
2 0 0

Hello

 

If I delete an app which has. a subscription will the recurring billing be deleted as well to avoid charge next cycle?

If not what should I do?

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Dirk
Shopify Staff
Shopify Staff
1045 119 236

Hey, @levm38 

Great question. As long as the app that you installed is billed from within your Shopify account, deleting the app from within Shopify will prevent future bills from occurring. However, a small number of apps require that you create an account off of Shopify and pay for the plan outside of Shopify. If that was the case for you, you'd need to login to your account from their end and cancel the subscription.

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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levm38
New Member
2 0 0
Great! mine was billed with shopify so it should be ok now

thank you
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