Digital Downloads & Physical Product Order Splitter

jennysimplesew
New Member
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Hi there!

I run a website which primarily deals in physical products. We are wanting to move into also offering digital downloadable products to our customers.

The problem I'm having is that we use an external inventory management system, StoreFeeder, and unfulfilled-marked orders are synced for our warehouse to pick. When using the Shopify Digital Downloads app it is great that it allows digital-only orders to automatically be marked as fulfilled, meaning the order is not passed to StoreFeeder. HOWEVER, with mixed orders all items are passed to the warehouse, and StoreFeeder cannot recognise the digital products as they obviously can't be picked and shipped, meaning the orders are held from shipping.

Are there any digital download apps that will split out physical and digital orders (marking the digital as fulfilled), or a way of stopping customers from combining both physical and digital products in the basket?

Thanks

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