Digital Downloads error

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New Member
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On the backend, there seems to be no error. Not even with manual URLs. But when customers get a digital download email through Shopify, it says they have no access and they have to log in (backend access). How do I resolve this?

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New Member
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I have same problem. My customer gets "Coming Soon" error message. They don't download the product after purchase. Did you solve the problem? If yes, how did you solve it? I would be glad if you could help.

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