Disconnect eBay account on closed store

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New Member
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I was wondering if there was a way to disconnect an eBay account on a Shopify store that is already closed? I cant get in to disconnect it.

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Community Moderator
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Hi @noussachy,

 

Nick here from Shopify. 

 

Disconnecting an eBay account from a closed store is possible. We would need to verify the store with you before doing this though. Because this might require some sensitive information, it would probably be best to reach out to you via private email about it. Is the best email to reach you on the same email address you signed up to the Shopify Community here with? If so, can you reply and let me know or if it's a different one to let me know what it is and we can take it from there. 

 

Looking forward to hearing from you. 

 

All the best, Nick

Nick | Community Moderator @ Shopify
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Hi Nick,

Thank you so much for your prompt response. 

Yes, that's the best email to reach me.

 

Thank you

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Community Moderator
Community Moderator
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Hi @noussachy,

 

No problem at all, my pleasure. 

 

I have emailed you directly about this. Should for any reason you did not receive it, please let me know in a reply here and I can look into sending it again. 

 

Talk to you soon. 

 

All the best, Nick

Nick | Community Moderator @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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Hi Nick I was wondering if you could let me know how to disconnect my ebay from a closed shopify store.

Thank You for your time.

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Community Moderator
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Hi @mcandi,

 

No problem. I have emailed you about this directly. If for any reason you didn't receive it, please let me know in a reply here. I have also removed the email address from your post so it's not public anymore for anyone to see. Talk soon! 

Nick | Community Moderator @ Shopify
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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HI Nick,

 

I am facing the same issue. Please reach put out to me as well asap

 

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Community Moderator
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Hi @AbeeraK,

I have sent you an email about this and also edited your reply to remove the email so it is no longer public. Please reply to me in the email directly. 

Nick | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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Hello Nick,

Please help, I am having the same issue with Amazon and eBay!

 

Thank you,

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