I have reached out to both of you via email about this to verify some details and look into it further. If for any reason you didn't receive the email, please let me know in a reply here.
Thanks and look forward to hearing from you.
I have reached out to directly about this from the email you signed up to the community with. If for any reason you didn't receive the email, be sure to let me know in a reply here please.
This is an accepted solution.
Due to the length and age of this topic, we are locking this thread from new replies.
I have created another topic going through the steps you need to take and what to do if you encounter this which you can see here.
I’ve also marked my reply as the solution so others who discover this topic are aware of what they need to do should they receive the same error message.