Disconnect eBay account?

New Member
2 0 1

Hi Nick,

 

I also need your help in disconnecting my Ebay account from my closed shopify account.

 

Thank you.

Priscilla

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Community Manager
Community Manager
2495 171 376

Hi Priscilla, 

Similar to above, is the best email account to reach you on the one you have signed up to ecommerce university with? We would need to verify a few details via email before taking any action. If you could confirm that and then I will be in touch with you from there about next steps. 

Looking forward to hearing from you. 

All the best, Nick

Nick | Social Care @ Shopify
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New Member
2 0 1

Hi Nick,

Yes, that's the best email to reach me.

 

Thank you

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Community Manager
Community Manager
2495 171 376

Hi Priscilla,

I have emailed you directly about this. Let me know should you not receive it for any reason and talk soon. 

All the best, Nick

Nick | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0
Greetings Nick,
I was wondering if I might receive the same help?
This is the best email to reach me,
The linked store is: honeymoonskin.com

Thank you
Best regards
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New Member
3 0 0

Hi Nick,

 

I also need your help in disconnecting my Ebay account from my closed shopify account. You can email me at the email associated with my account. 

 

Thank you!

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New Member
1 0 0

I shopify I need to remove a ebay store from a closed shopify. I know the store but not the old email.

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New Member
2 0 0

Having the same issue - had eBay connected to a previous Shopify store, which has been closed.  Trying to connect to my new store, but says I first need to disconnect from old store, which I do not have access to anylonger

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New Member
1 0 0

Hey Nick,

 

I am having problems with this same issue, I had an old failed shopify store and I can't connect my new store. 

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New Member
2 0 0

Nick,

 

Same problem here - I cannot access the old store or that email address, and want to connect eBay to my new Shopify account.

 

Thanks


@Nick wrote:

Hi Richard, 

Nick here from Shopify. 

Removing your eBay account from your closed store shouldn't be a problem. We will need to verify a few details with you first though. I will send you a direct email about this and once you have verified we can look into this for you then. 

Talk soon, 

Nick


 

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