Discount apps conflicting at checkout

Loren1
New Member
1 0 0

Hi,

I have hulk volume & tiered discounts installed to allow me to run various tiered pricing deals. I have now installed another app called upsellio which allows customers to get a free item with selected products / collections. Only one problem is that if a customer fills their cart with some products which have a hulk discount applied to them and other products which get an upsellio free item, the one discount does not work.

Is it just me, or is anyone else finding it a lot harder to get support from shopify than before?

 

TIA

0 Likes
Risa
Shopify Partner
300 16 33

@Loren1 

App Selly can help you to do both functions, so there is no conflict:

https://apps.shopify.com/selly

★ SELLY UNITED - The front solution to increase sales for online store and POS - https://apps.shopify.com/selly
JackTheJack
Tourist
4 0 1

Have used Selly but it conflicted with Shopify Script discounts. Basically the app disables any discounts which have already set up on Shopify Scripts.

0 Likes
Risa
Shopify Partner
300 16 33

@JackTheJack 

You can set all automatic discounts via Selly, so no need to use the scripts.

★ SELLY UNITED - The front solution to increase sales for online store and POS - https://apps.shopify.com/selly
0 Likes
JackTheJack
Tourist
4 0 1

Might work on some, but still need shopify script to create discounts - as long as getting conflicts, the app was no use for us.

0 Likes
RobertBotto
Shopify Partner
32 0 3

Coming from someone who has worked with automated discounts (See Active Cart in Signature) similar to tiered discounts, I would recommend contacting the app developers for support. 

Growth @ Jebbit
Founder of Shopify App Active Cart
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
0 Likes
efellemarc
New Member
1 0 0

Hey @Risa the Selly app is awesome however we have to use the Shopify Scripts tiered discount as the Selly > Motivator  that we setup gives the discount to the order total, not the product line items specified. When the cart total hits the "Goal" of $99 (10% discount), $149 (15% discount), $249 (20% discount), we need the discount to only apply to the trigger products. Right now Selly applies the discount to the cart total, not the trigger products (e.g. - non sale or clearance products) within the cart. The issue with the "Apply to trigger products only" is the "Minimum purchase amount) isn't the cart total, it's the minimum purchase amount of the "trigger" products. It's so close to working the way we need it to. 

Like the previous poster stated though, the issue now is if we add a Selly discount items into the cart, the Shopify Script doesn't run so we're in a bit of jam. 

0 Likes