Does anyone know how to remove beeketing code after uninstalling beeketing app?

Highlighted
Excursionist
30 0 3

Hi, All.

Does anyone know how to remove beeketing code after uninstalling beeketing app?

I used beeketing app before, but I already uninstalled it long time ago. However, this company's code still left in my shopify store. I couldn't find it anywhere, I mean not in the theme, product , collect page, snippet, asset. I don't even see beeketing name in my shopify store theme.

But when I tested my website speed from Google pagespeed insight, the result suggests me to remove this javascript, https://sdk.beeketing.com/js/beeketing.js?20200901

I want to remove this code, but I don't know where this javascript locates. I mean on what page?

Does anyone know how to remove this code? I have send emails to request beeketing.com support to ask them where this code locates in order to let me remove it, but no response. Instead, they asked me to buy their web server service to get free app. Ridiculous!

I also chatted with Shopify support, but no response after chat finished. I mean no follow up even though the person I chatted with said she will submit my problem to tech support, but nobody respond to me after finishing the chat until now.

Here is my website: https://iloveforeverfashion.com   If you know how, or know where this code locates. Please don't hesitate to let me know. 

Thanks!

Jane
09/02/2020

0 Likes
Highlighted
Shopify Partner
16 0 7

Hi Jane,

Are you still having issues with this? I don't see any code or files related to Beeketing at all.

Thanks,

Dennis.

0 Likes
Highlighted
Shopify Expert
808 67 188

Usually you can find files like this in your theme.liquid file.

If not there, check the templates / sections / snippets where the app was being used. (example, if the app showed up on product pages, start with your product.liquid template then read the code to trace the included sections / snippets).

Founder of Speed Boostr (Shopify optimization and dev agency).
Creator of Theme Scientist (A/B testing app).
Creator of Order Automator (app that auto tags + fulfills orders, send emails).
Creator of Tip Jar (add a tip button to your store).
Creator of Shopify Analyzer (free performance analysis tool).
My team also builds custom apps and automated solutions.
Enjoy the adventure!
0 Likes
Highlighted
Excursionist
30 0 3

Thanks! Shopify tech support already pointed out where the code was. And I already deleted. Thank you! Jane 09/06/2020

0 Likes
Highlighted
Excursionist
30 0 3

Thanks! Shopify tech support already pointed out where the code was. And I already deleted it. Thank you! Jane 09/06/2020

0 Likes
Highlighted
New Member
1 0 0

Hi,

 I would like to install Shopify chat instead of Facebook messenger. I have checked my Messenger setting and it is disabled, and I came across that it could be the Beeketing app I installed before.

I have been looking at how to remove Beeketing related app code like Happy messenger or Facebook chat.

I have already removed the following code, but "messenger" still appears on my website. Maybe its Facebook chat but I don't know where to find the code and remove it.

<!-- BEEKETINGSCRIPT CODE START -->{% include 'bk-tracking' %}<-- BEEKETINGSCRIPT CODE END --!>

 Hope some experts can help me

 

Thank you

0 Likes