Ebay sales channel

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Does anyone know of a way to mange the ebay sales channel synchronization?  I had it stuck on "Running sync job in the background: Update from Shopify to App" for almost 20 hours.  Neither Ebay or Shopify could help so I disconnected and reconnected which fixed the problem.  Less than a week later it seems it may be happening again.  I can not change sync settings when it is in this state.  Right now it is not 100% urgent but the last time I had to fix a setting that was getting my listings delisted.