FAQ pages

bam
Excursionist
18 0 1
I am preparing to launch modern jewelry DtoC.
Then use chatbot instead of contact form, want to set up FAQ page.
targets are all over the world, language of site is English and Japanese.

questions:
Does anyone know nice FAQ apps…?
I prefer we can set anchor link every Q&A, then wants to send those links to customer in chatbot.

model of using chatbot
https://mejuri.com/

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Pallavi
Shopify Expert
812 106 118

Hello Bam,

 

You can refer this app 

https://apps.shopify.com/advance-faq?surface_detail=zesatrd&surface_inter_position=1&surface_intra_p...

 

This is completely designed for the FAQ where you can link the question and there replies as per the your requirement. Also you can add tags so that customer won't need to check each and every questions. 

 

If needed we can help you in customizing the app or adding any new feature to the app as per your requirement.

Looking forward to hearing from you. 

 

 

Want to modify or develop new app, Hire us.
If helpful then please Like and Accept Solution .
Email: support@zestard.com
Shopify Apps URL :- https://apps.shopify.com/partners/zestard-technologies
Custom Modifications Into Shopify Theme | Shopify Private App | SEO & Digital Marketing
Pallavi
Shopify Expert
812 106 118

Hello Bam, 

 

You can refer this app 

https://apps.shopify.com/advance-faq?surface_detail=zesatrd&surface_inter_position=1&surface_intra_p...

 

It provides the same features as per your requirement.

If you need any further customization then we can help you in extending that too. 

Want to modify or develop new app, Hire us.
If helpful then please Like and Accept Solution .
Email: support@zestard.com
Shopify Apps URL :- https://apps.shopify.com/partners/zestard-technologies
Custom Modifications Into Shopify Theme | Shopify Private App | SEO & Digital Marketing
Sudipta
Shopify Expert
277 13 55

Hi @bam 

 

Please check bellow app for FAQ

https://apps.shopify.com/easy-faqs-by-ndnapps-com

https://apps.shopify.com/powr-faq

https://apps.shopify.com/helpcenter

 

 

Sudipta 
MS Web Designer | Task4Store
20,000+ Tasks Completed | 1000+ Happy Clients

Want to modify or custom changes on store hire me.
If helpful then please Like and Accept Solution

JonWright
Shopify Partner
727 107 309

@bam You could also build it yourself rather than use an app, makes it easy to add anchor links etc then. There is an article that shows you how here https://www.sean-orfila.com/blog/shopify/how-to-create-an-faq-accordion-in-shopifys-page-editor/ 

If helpful then please Like and Accept Solution
Ionel
Shopify Partner
47 0 2

Hello Bam,


Please check out my Atlas - Help Center app here: https://apps.shopify.com/atlas-help-center

Some of the features are:

- SEO (truly indexable pages)
- Two themes that you can choose from
- The launcher is a "messenger like" widget that shows within all your store pages for quick access.
- Track customer satisfaction and visits for each article

 

There are other features that you might find useful: edit all the storefront labels, popular articles widget, recently viewed widget, custom CSS for both the store pages and the launcher, custom code (liquid is also possible, integrate with third-party services, for example, you can embed a Mailchimform), advanced editor (support for image upload, embedded videos).

Best,
Ionel

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Hello! Check out HelpCenter App and its FAQ builder. I believe it is what you’re looking for.

Creating an FAQ section to your page is very simple - you can set everything up in less than 10 minutes and you can add multiple languages. The sections are collapsible and there a search bar is integrated as well, which will make finding answers highly convenient and add up to great customer experience. In fact, HelpCenter is one of the highest rated apps on Shopify that provides FAQ builder. 

One of HelpCenter’s additional features is Live Chat, which helps your customers to reach out to you in real time if they cannot find an answer from the Frequently Asked Questions section.

Helpcenterapp
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