We are a florist that has been using Shopify for our online presence since 2016. The employee who originally set up our site left the shop a few years back and now I have an issue.
Shopify handles all of our online orders through payment, we then need the order data xml sent to our local server to merge with our in house POS, to coordinate delivery. Due to some network issues (internet provider related), the ftp connection failed enough times to be deleted. Now I am trying to get it back up and running with little to no information on how it was set up in the first place. I have an xml template of what our in house system needs, but am not sure if our past connection was a simple webhook or a more involved app. Can anyone point me in the direction of a template for the output generated by the "order/paid" webhook so I can check to see if it matches? Also open for comments on wither this ftp process would be an app or a webhook?
Just looking for a place to start reinventing this wheel.