Facebook Abandoned Carts Apps

New Member
1 0 0

Hey guys,


I already have 3 weeks since I am trying to install a FB marketing bot / abandoned cart / messenger which should be compatible with Debut theme.

- I tried around 3 apps, have spent days on chat with each developer to figure out why the abandoned cart bot does not work

- I contacted Shopify support, Shopify themes team

with no positive result.

The chat plugin works, the opt in versions (pop-up, persistent widget, you name it...) are working properly. Sending coupons codes to subscribers.

Everything stops when I have an abandoned cart from a subscriber.

I have only an email abandoned cart sequence installed, but all developers said it is not the problem.

It may be a conflict with other apps, I re-installed my theme, all codes from other apps were deleted, tested again and same results. And even there's a conflict, nobody can identify which one...

Does anybody experience a similar issue with Debut theme, or somebody can recommend me an app which works for Debut and he is happy with the results? 

Any advise would be really appreciated



Shopify Partner
48 4 7

Hello @katalin 


If an abandoned cart is the problem for you, I would suggest trying WhatsApp Message for abandoned cart feature.

WhatsApp has more reach than Facebook or email or SMS. Sounds Good?




  1. Order Confirmation = When Customer places an order
  2. Shipment Confirmation = When you generate the shipment
  3. Shipment Out for delivery = When Shipment is out for delivery
  4. Shipment delivered = When Shipment is delivered
  5. Order Refund = When Admin Refunds to Customer
  6. Abandoned Cart = When Customer Leaves the Shop without Purchase
  7. Review Request = Ask For Product Review to Customer
Checkout Our Bestseller Shopify App
WhatsApp + SMS Notification
Shopify Partner
210 2 11

You can try this Facebook Chat app. It has the feature Abandoned cart message. It will send messages to customers' Messenger if they abandon any products in the cart.