Facebook Catalog Feed Using "Compare At" Price rather than actual product price

itsjenjen
Tourist
8 0 3

Hi there,

I've tried multiple apps to sync our Shopify items to Facebook Catalog so that we can purchase ads. Every time I upload, it pulls in the "Compare At" price rather than the actual retail. My items are showing up on Facebook with much higher prices which is not great for ads.

Has anyone else had this problem? I'm baffled why it keeps happening on multiple apps (both the official Facebook app and 3rd party apps).

violetvixen
New Member
1 0 0

I am having same issue, did you ever find an answer?

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itsjenjen
Tourist
8 0 3

Hi @violetvixen, we removed all "compare at" prices from our products and reuploaded the feed. That seemed to work!

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