Facebook Sales Channel says I don't have network connection

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Excursionist
16 1 1

I saw my FB page somehow wasn't connected to my Shopify account anymore. 

I clicked "Reconnect your account", everything seems fine, then in the final step it shows a message saying "Could not link Shopify to Facebook
You may not be connected to the network, or we may not have been able to connect to our server. Please check your connection and try again later."

 

I don't have to say I have a stable internet connection, do I?

 

Any help?

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Tourist
5 0 0
Me too! Maybe it’s an outage...
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Shopify Staff
Shopify Staff
393 72 171

Hey, @iago and @OCiL!

 

Jason here from Shopify Support.

 

You're correct. This is, unfortunately, due to a Facebook current outage. The development teams are working on the issue now. Feel free to check out here for the updates on the outage status.

 

Thank you in advance for your patience! If you have any questions, don't hesitate to reach out to this thread. I'd be happy to help out.

 

All the best,
Jason

Jason | Social Care @ Shopify
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