I have been using Facebook Shop and Instagram Shop for a while but, since the last changes in the app, my new products (only) sync only one image from Shopify. The rest of the images I have on Shopify store don't show at all on Facebook / Instagram. Interestingly, the products I uploaded months ago are displaying all the images. Any ideas?
I have exactly this issue just started since I set up Facebook and Instagram Shop. I used to run retargeting ads that showed a great slideshow of the product imagery. Now I've lost that impact as can only show a single static image. Did you get to the bottom of this? I'd love to know if at some point the multi image ability would return!