Hi Alessia,
Katy here from Shopify. Thanks for reaching out to our community!
Recently there had been a temporary maintenance performed on the Facebook sales channel. Although this is now completed, it had affected products from syncing to Facebook, and in cases tagging on Instagram.
Without having a look at your store, I wouldn't be able to say for sure if this is what had been affecting them from publishing.
We would also need to make sure that there are no publishing errors and that all products are set as 'visible' on Facebook for example.
To check on this, I would love to look into your account further. I have sent you an email so as to verify your specific store details.
Please reply back at your earliest convenience and we can work on this together.
Thank you,
Katy
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