Facebook sale channel not publish products

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I have connected shopify with my facebook page. Facebook account page is showing connected but when I go to publish page there is showing this message "Product detail issues".
In a Single product edit page and Collection edit page showing this message "Facebook is not connected. Select a Facebook Page to use this sales channel."
My shopify url https://www.giliarto.com/
my facebook page url https://www.facebook.com/giliartojewelry/
Please help me to fix this.


Community Moderator
Community Moderator
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Hi Sudhanshu, 

Nick here from Shopify. 

Thanks for reaching out. There could be a few different aspects causing this message to show up and not allowing your Facebook page to be connected. Without taking a closer look in the admin of your store it's hard to know exactly why this could be happening. Shopify has a great guide going through the Facebook sales channel requirements which could be worth going through to double check you have everything required which you can see here. There is also a guide for publishing products on Facebook once the sales channel has been set up which you could also have a look through to make sure you have met the product requirements to publish a product on Facebook. 

If you would someone to have a deeper look into this for you after double checking the requirements above, don't hesitate to either let me know and I can reach out to you via an email or if you preferred to talk to our support team via phone or chat you can do so from here

Hopefully, this helps but don't hesitate to reach out again should you not be able to fix it. 

All the best, Nick

Nick | Community Moderator @ Shopify
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