How can I get a refund for the Sixads App?

Dasmesh
Visitor
1 0 0

I need refund on Sixads App, as they are not delivered what were my expectation. i have uninstalled thre app, and need full refund on it.

Replies 2 (2)

Dan-From-Ryviu
Shopify Partner
7525 1451 1449

@Dasmesh you must contact with the support of that app or Shopify and ask for a refund. 

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Andrew
Shopify Staff (Retired)
1746 173 318

Hi @Dasmesh,

Hyde here from Shopify.

When you use a third-party app you need to reach out to the app developers directly to ask for an app credit or refund, as we cannot action that without their authorization:

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 I got that information from this document here. I hope that helps!

All the best, Hyde.

To learn more visit the Shopify Help Center or the Community Blog.