Why isn't my Facebook and Instagram shop connecting with Shopify?

Colourmequeenbo
Visitor
1 0 0

Please help me connect my fb and IG shop 

Reply 1 (1)

Trevor
Community Moderator
3391 459 977

Hi, @Colourmequeenbo

I'd recommend reviewing our Table of Contents for the Facebook channel here. It provides all permission related information, and known issues for both Facebook and Instagram which should help you connect the two channels to your store. If you have read through each thread, and are still having issues, please let me know by providing more details on the issue you're having. 

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog