Getting rids of 3rd party apps

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New Member
1 0 0

have deleted 3rd partypo apps from my app list but they are still reflecting on my website.

apps like Talkable and Plobal App are still reunning on my website.

kindly help me to get rid of it

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Shopify Partner
1227 5 80

Most Apps document this e.g. https://help.plobalapps.com/en/articles/1829669-how-to-uninstall-plobal-apps-from-shopify-app-store

 

If it isn't documented then I'd recommend you contact the App vendors directly.

 

HTH, Gavin.

www.bookthatapp.com
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Shopify Staff
Shopify Staff
456 50 97

Hi @kalsi98,

Hyde here from Shopify.

Sometimes if you delete an app it leaves behind residual code in the theme that needs to be removed.

As it is a third-party app, we cannot delete that code for you. You would need to contact the app developers and ask them to help remove the code.

You mentioned Talkable, this is their contact email: shopifysupport@talkable.com, and Plobal Apps this is their email shopify@plobalapps.com.

I hope that helps! Happy to answer any other questions you may have.

All the best, Hyde.

Hyde | Social Care @ Shopify 
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