Google Shopping App - Updating Merchant Centre

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Hi

We're trying to update the Google Shopping app, we've followed the guidelines here https://help.shopify.com/en/manual/apps/apps-by-shopify/google-shopping-app/switching-to-the-new-app...

 

However, this final bit seems to be taking forever...does anyone know how long it takes for Shopify to sync with the Merchant account. FYI - the Google Ads account, Merchant Centre and 'old' Google Shopping App were working absolutely fine. I'm trying to do the upgrade by uninstalling the old and reinstalling the new and it now doesn't seem to be syncing - anyone know how long this process takes?

 

See screenshot. We've had a spinning wheel for hours??!!Screen Shot 2019-05-10 at 15.23.20.png

 

Thanks

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