Google Shopping Not Claiming Site

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New Member
2 1 0

Hi, I'm trying to setup the Google Shopping and integrate with Shopify. 

I setup following the instructions on the screen but when I link to the Google Merchant account, the app keeps running the circle of claiming a website.

I've already claimed the website to the account as you can see from the screenshot below. So I don't know what to do.

How can I get this to work? Thanks

 

Shopify 20200813 002.png

 

Shopify 20200813.png

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Tourist
10 0 3

Please try to clear the cache or try using the browser in incognito mode to see if that resolved the issue. My Google Channel doesn't work in normal browser.

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Shopify Partner
453 9 82

Go to Google Merchant Center > top right corner > wrench > business information > website (tab)

If the installation option is there, choose HTML TAG. Copy the tag and go to Shopify theme editor and add it to the theme.liquid file in the header.

Then verify and claim within Google Merchant Center.

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
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New Member
2 1 0

This is an accepted solution.

Hi everyone,

I tried the solutions above, but what it ended up working for me is the following step:

- Go to Google Merchant and finish the setup by creating a manual product

- Then go back to Shopify Google Channel tool and Disconnect the Merchant account

- Uninstall the Google Channel app

- Then re-install the Google Channel app

- Follow the instructions again and connect to the Merchant account that is setup previously with the claim of the domain completed

- Then voila, it works. 

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