Google ads conversion tracking duplicated

Highlighted
New Member
3 0 0

Hello,

I have a problem with the google ads conversion tracking which appears 2 times when I check with Google Tag Assistant and also I have a gtag.js that I can't find to delete it.

It is possible that the duplicated and the gtag.js could come from the Google App instaled in Shopify? And if it is how can I solve the problem?

Thank you!

0 Likes
Highlighted
Tourist
22 0 3

Are you using Google Tag Manager for pixel? I suggest you use Google Tag Manager and add Order ID in the conversion tracking code to avoid duplication. Refer to this

 

0 Likes
Highlighted
New Member
3 0 0

Yes, I am using GTM. The conversion tracking appears on product page also. So the problem is not only on thank you page. I can't access that link

Octavian321_0-1599828357566.png

 

Octavian321_1-1599828409588.png

 And I paused the GTM tags.

 

0 Likes
Highlighted
Tourist
22 0 3

g-tag.js must be because you already have Google Analytics via Shopify installed. Do you see the duplicate tags (based on the screenshot) I see it. 

0 Likes
Highlighted
New Member
3 0 0

I've removed the analytics code from shopify. In page source the code appears under trekkie.load and I can't find that section so I can remove it and use only GTM.

0 Likes
Highlighted
New Member
6 0 0

I am having the same problem.  Do you find that your bounce rate has dropped from multiple pageviews and such triggering? This is a problem.  I want to know how Trekkie load was enabled and by which app.  Do you use shopify's google integration?  I am wondering if that is it.  

0 Likes
Highlighted
New Member
1 0 0

Trekkie.load is injected by the Shopify API. You can remove the call in header via liquid. 

{{ content_for_header }}
{{ content_for_header | replace: '12345', '' }}

https://community.shopify.com/c/Shopify-Discussion/Shopify-Trekkie/td-p/358102

Hope this helps!

0 Likes