Having trouble using the US Drop Ship App by Soniram LLC

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Hope you can help. I am having trouble making the "US Drop Ship" App work. I have installed the App within my Shopify account but when I click on it (post installation), it is not proceeding any further. It gives the below error "waiting for usdropship.azurewebsites.net".


Appreciate any suggestions to fix the issue.


Thank you so much


Screen Shot 2019-10-04 at 2.19.48 PM.png

Shopify Staff
Shopify Staff
676 50 149


Hi, @manish_chary100!


Julie here from Shopify Support.


Which browser are you using? If you aren't already using Google Chrome, I recommend doing so before trying to access the app once again. It's also a good idea to clear your cache, as sometimes that will resolve issues like this.


However, it could quite possibly be a bug within the app. As US Drop Ship is a third-party app that is supported by the developers, it would be best to reach out to the developers directly for assistance. Have you tried contacting them yet? You can always find the contact information for app developers directly under the Support section of their app pages. 


I hope this helps guide you in the right direction! Please let me know if you have any further questions.

Julie | Social Care @ Shopify
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