Help - Low Conversion Rate

ConveyLego0612
Shopify Partner
471 46 157

Hi, 

My Shopify store traffic is quite good because I'm running ads, but I still have no sales. 

So what can I do to increase the conversion rate? Any advice? 

Member of AllFetch - eCommerce Order Fulfillment Service.
We offer many solutions to help store owners grow their Shopify businesses.

If my answer is helpful, click Like and Mark it as an Accepted Solution to let me know!
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Jo_Hilderson22
Tourist
14 0 2

Free shipping: Customers love freeship, it's such an essential target marketing that you should keep in mind.

Appealing UI: Humans love beauty, of course. The more catchy your store's look is, the more possibility of increasing store's sales.

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Anthony_Jackson
Shopify Partner
211 2 11

Hi @ConveyLego0612,

Follow the two easy Shopify tip to get the most out of Shopify and set up your eCommerce business to a new level.

Upsell and cross-sell 

Selling the necessary accessories with the product also helps you increase sales.

For instance, a person buys a new guitar, but after a few years, it needs to be updated. Thus, when purchasing a guitar, clients tend to need strings, a capo, a tuner, a case and other related accessories. When a business knows consumers need other items to go along with that shiny new guitar, cross-selling happens.

In this case, I wanna suggest Upsell Cross-sell Smart Tool. Shopify merchants can offer a bundle of products (optional), discounted upsell, discounted cross-sell, and so on.

Eliminate abandoned carts

Nearly 60 to 70 of every 100 customers visiting your website will abandon their shopping carts. That makes a lot of e-commerce businesses lose money.

The price and additional fees are two of the main reasons customers abandon their carts. They will leave your site if they can find the same product for a cheaper price elsewhere. Besides, if they realize the shipping fees or other unexpected costs are added to their order, they will find other websites with the free shipping service.

Reduce or eliminate abandoned carts by sending reminding emails to clients. In this case, I highly recommend Thank you Email or Email with Love application, a tool that helps Shopify merchants to retain clients. This app automatically sends mail for customers and remind them of their previous abandoned cart. Don’t forget to add a discount quantity or coupons to allure them to comeback.

Hope this do help!

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AllFetch
Tourist
3 1 0

Hi there, 

We believe your customers would want to buy more if they see better product images and galleries, and images are tagged by products. 

And we have a solution for you: Shoppable Instagram Gallery

If there is anything else I can help you with, please let me know.

Best regards, 

AllFetch team

 

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ConveyLego0612
Shopify Partner
471 46 157

Wow hi Hilderson, 

Thank you so much for your suggestion. I have tried free shipping for quite a while and it's effective. But I think appealing UI will help me to encourage my customers to buy more. 

 

Member of AllFetch - eCommerce Order Fulfillment Service.
We offer many solutions to help store owners grow their Shopify businesses.

If my answer is helpful, click Like and Mark it as an Accepted Solution to let me know!
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ConveyLego0612
Shopify Partner
471 46 157

Hi @Anthony_Jackson,

I've seen those apps and they are good. I will try those in the future.

Thank you so much,

Rechard

Member of AllFetch - eCommerce Order Fulfillment Service.
We offer many solutions to help store owners grow their Shopify businesses.

If my answer is helpful, click Like and Mark it as an Accepted Solution to let me know!
ConveyLego0612
Shopify Partner
471 46 157

Hi team, 

I've installed and tried to use your app. At first, honestly, it's quite easy to use. 

I will try to use the full capability of this app.

Best regards,

Rechard 

Member of AllFetch - eCommerce Order Fulfillment Service.
We offer many solutions to help store owners grow their Shopify businesses.

If my answer is helpful, click Like and Mark it as an Accepted Solution to let me know!
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TungDao
Navigator
252 10 33

Conversion rate depends on many factors, so to increase conversion rate usually you'll have to do many things at once. That means keep testing until you find the winning combinations. Of course, nobody has resource to do blind testing all day, so here are some suggestions:

- Optimize product page

- Have a strong CTA

- Make your site easy to navigate and checkout.

 

We have a full guide on increasing conversion rate on Shopify, you can check it out.

Avada is an e-commerce solution provider based in the heart of Vietnam where the best developers unite. Founded in 2017 by Mageplaza, Avada is responsible to complete the mission to help 1 million online businesses grow revenues.
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_tb
New Member
1 0 0

IMHO I would first look at analyzing where your drop offs are, before you start adding new apps that could 1) detract from your overall experience 2) not solve your users actual problems 3) reduce your margins, these apps cost you $.

Note that analyzing doesn't just mean looking at charts, it also means getting feedback from your customers however possible and there are multiple ways to go about this. Just my 2c from experience having worked for a > $3B ecom. Happy to answer further questions on how to go about this or do a 1-1 with you.

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CristiesMan1107
Tourist
5 0 1

Hi TungDao,

Thank you for your great suggestions. I will try to check it out.

Best regards,

Richard