Help me about App Omnisend

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New Member
1 0 0

Help me.

I install app Omnisend on my store and i open some automation campaign email Marketing, my verify email Gmail, but all email of my store send to my customer via Omnisend it into spam mail box. please help me fix that. thanhks

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Shopify Partner
3 1 0

Hello,

My name is Silvija, I'm a part of Omnisend team and I hope this information will be useful for you.

Several aspects contribute to the delivery of your emails. First of all, it is recommended to change your sender's email address to the one on your store domain, instead of Gmail. Please, check this article for more information. We would also encourage you to contact our Support team via in-app chat or at support@omnisend.com so that we could review other aspects, including your customers' engagement, the content of the emails, and technical set-up.

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