Hi

pengtopeng569
New Member
1 0 0

Hi, I'm Christopher, Please update my next bill for june 4, 2020

because I already uninstall (stamped.io reviews apps) and I inform the stamped.io

to stop my plan, 

 
See the attach photo, 

How to remove my bills for that uninstall app.

Thank you!
reviews stamped.png
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Helen
Shopify Staff
Shopify Staff
887 93 139

Hi, @pengtopeng569

 

I’m Helen from Shopify Support. I’m happy to help you out with this.

 

When did you uninstall the Stamped.io Reviews app? I can see from your screenshot, that the billing period for that app was May 14 - June 13, so there won’t be any further charges for it after this billing period.

 

However, since this app is a third party app, the charge cannot be removed from your current invoice. If you are wanting a refund or credit for it, please contact the app developer directly to request this. For more information on this process, please refer to our Help Doc on Requesting a refund or credit for an app purchase.

 

Hope this helps! Let me know if you have any further questions. 

Helen | Social Care @ Shopify 
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