How long does it take to get an app removed

Chuelchie
Tourist
1 0 0
I installed zapiet store pickup delivery and it wouldnt not what I wanted as it wouldnt allow checkout button to continue to payment so deleted it but it still comes up and wont remove from my store. How long does it usually take.
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Jason
Shopify Expert
10360 158 2004

When you uninstall an app it no longer has access scopes to your shop. This happens immediately. However some apps modify the theme code so when they are removed their mods still remain. A quick search for that app you're talking about brings me this page. Perhaps it will help, though ping the app devs if there's concerns.

I jump on these forums to help and share some insights. Not looking to be hired, and not looking for work.

Don't hand out staff invites or give admin password to forum members unless absolutely needed. In most cases the help you need can be handled without that.


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Kitty_Zapiet
Excursionist
67 0 1

Hi there,

I am really sorry for the delay in responding - we have only just seen a number of mentions on the form, going forwards we will get a notification for forum posts and respond much quicker. 

Thank you, @Jason, for jumping in for us and providing the guide to uninstall.  @Chuelchie hopefully, you found the app that as perfect for your business?  If not maybe you would like to take another look at the Store Pickup + Delivery app, we have a range of new features and the support team is bigger stronger than ever before - we would be glad to welcome you back and get you set up.  We now offer professional set up sessions for free to make adding our app as easy as possible. 

If you need any more assistance or information you can email us at supprt@zapiet.com, you can also start a live chat via the Support tab in the Store Pickup + Delivery app or by visiting www.zapiet.com.

Take care,

Kitty

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