How are we able to contact Shopify support? It says there is 24/7 support service, but there is no number to call, no live chat available, and no option of submitting a ticket. Has support been suspended with Covid?
Julie here from Shopify Support.
While we have recently made changes to how merchants navigate the Shopify Help Center, we are still offering 24/7 live support. To access our contact options, you'll just need to complete the following steps:
I hope this clears things up! If there's anything I can assist with here in the Community Forums, please let me know. I'm always happy to help.