How to talk to customer support over the phone?

[DerinAdaptive]

I am not able to find a customer support phone number.  The online help center is not adequate to address my question.  How can I get help? 

[Eunice]

Hi @DerinAdaptive 

My name is Eunice from the Shopify Community, thanks for posting today!

Shopify Support no longer has a number you can call, instead, we have callbacks. You can learn more about that here.

You're able to book a callback when capacity allows by heading to the contact support page here. From this page, you can also connect with a Support Advisor via chat 24/7.

The Community offers support too, so you're in the right place! How I can help?