How to turn off shopifys automatic abandoned cart email?

Highlighted
Tourist
5 0 1

I am using the app Klaviyo to send my abandoned cart sequence and need to turn off the automatic abandoned cart email sent by Shopify. How can I do this? when I go to checkout settings I do not see that option. I am still in my free trial

0 Likes
Highlighted

You will need to do this manually. To turn off Shopify’s Abandoned Cart Recovery head over to Settings > Checkout and then scroll down until you see Abandoned checkouts, under the Email Marketing section. You will need to uncheck the box that says "Automatically send abandoned checkout emails." 

- Was my reply helpful? Click Like to let me know!
- Was your question answered? Click Accept as Solution
- Available for hiring. kanakiyajay@gmail.com
0 Likes