How to update identifier_exists through Shopify ?

user072319
Excursionist
69 0 4

Hello there,

 

We've activated Google Shopping shopify app for our store a month ago. In Google Merchant Center > Products  > Diagnostics , we're getting warning like Limited performance due to missing identifiers [gtin, mpn, brand]

 

screencapture-merchants-google-mc-products-diagnostics-2020-05-07-10_41_52.png

 

To fix this error, how to update identifier_exists for the products which gives this warning?  How to bulky update the products identifier_exists as we've to update 5000+ products? (If we've to do it via excel upload, what is the column name and value we've to provide?)

 

Any help would be appreciated. 

 

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EmmanuelFlossie
Shopify Partner
977 40 218

From other merchants, I have read that you can no long bulk upload Google Shopping related data.

 

To resolve the issue, make sure to add a bar code and brand value in Shopify.

 

If you don't have this, go to Google Merchant Center > Products > Feeds > click on the feed > feed rules.

Now add a feed rule to set identifier exists to the value no

More info: https://support.google.com/merchants/answer/7450276?hl=en

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
viky
Excursionist
33 1 3

How long does it take for that error to go away?

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EmmanuelFlossie
Shopify Partner
977 40 218

 If you have added the data correctly, within 24 hours. If its not added within 24 hours, then something went wrong. You should contact the app support team you are using.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
viky
Excursionist
33 1 3

It worked. Thank you

RuthO
New Member
1 0 0

This is really helpful, thank you!

Should the feed rule be set to:

Idenifier_exists set to "no", or set to "false"? Is there a difference?

Thank you in advance.

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EmmanuelFlossie
Shopify Partner
977 40 218

False is the original value, last year Google changed it to no (I guess to save a few bytes of data)

You can use both currently, however, I would set it to no as this is the new updated guideline.

Reference: https://support.google.com/merchants/answer/6324478

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
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