I am unable to search in Shopify Community

KatyLee
Excursionist
21 0 6

An ERROR message popup every time I tried to search, can anyone please help?

Thanks.

KatyLee_0-1613446824839.png

 

0 Likes
Hank
Shopify Staff
Shopify Staff
1081 121 170

Hi, @KatyLee,

Hank here from Shopify.

Thank you for your screenshot, which allowed me to see the issue you are experiencing and test it on my end. It may be a localized issue, as I am able to search the Community Forums.

 

16-03-ef6o3-rd6d4

 

To rule out your browser/device, Can you try searching the forums using incognito mode to see if this works? If it does, then can you try clearing your cache and trying again?

Let me know how you get on or if you have any additional questions!

All the best,

Hank

Hank | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes