I can't access the app

jeremiahdc7
New Member
3 0 0

I can't access some of the apps installed in the Shopify Store. See screenshot please advise

 

jeremiahdc7_0-1623552235632.png

 

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Aashish_Bhatt
Excursionist
40 1 1

Hi @jeremiahdc7 ,

 

Welcome to the Shopify community! Thanks for asking a good question in the community.

 

This may be a Shopify server issue, But if it's been a long time then you can also do clear your browser cache or cookies and close your browser and then open check or also check in a different browser or different system. If problem is still getting then please let us know. We love to help you.

 

Thanks

If helpful then please Like and Accept Solution.
Want to modify or custom changes, Hire me.
- Feel free to contact me on Email: development.aashish@gmail.com regarding any help.
Shopify Expert | Skype : aashish.bhatt91
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jeremiahdc7
New Member
3 0 0

Still the same issue, I can't even download an app.

My access is for staff.

 

Please advise

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jeremiahdc7
New Member
3 0 0

Please advise. I really need to fix this asap! I can't access the apps and download too @Aashish_Bhatt 

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Aashish_Bhatt
Excursionist
40 1 1

Hi @jeremiahdc7 ,

As you are a staff member of shopify store. Please ask your admin to give you the access of shopify app store to add and remove from shopify admin dashboard 

steps

1. Go to Admin dashboard Click on settings

2. Click on plans and permissions and click on user name which you want to give the access.

3. Select the permission you want and save.

All set

I think this will help you.

 

Thanks

If helpful then please Like and Accept Solution.
Want to modify or custom changes, Hire me.
- Feel free to contact me on Email: development.aashish@gmail.com regarding any help.
Shopify Expert | Skype : aashish.bhatt91
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