I can't delete Apple Chat from my store?

Sdenaro
New Member
1 0 0

I don't know if its Shopify Chat or Apple Chat but the button just won't go away. Even though in the settings of Shopify Chat I can see that the button is not active I can still see the button on the site. Does somebody know how to delete Shopify chat and Apple chat completely?

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vikfromlevar
Shopify Expert
23 0 2

What theme are you using?

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levar.io
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LL-LANEWAY
New Member
1 0 2

Howdy,

I had the same problem, you can go to Settings > Sales Channels > Apple Chat and click the trash can/delete icon. This will uninstall the App. I'm not sure why it doesn't show up in the Apps tab.

fiatbravodriver
New Member
4 0 0

Thank you LL-LANEWAY this really helped me. 

All other help points to outdated info. 

Shopify must have moved it. 

 

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