Icart indentix cart slider+

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Help! I just installed Icart by indentixweb and it's slowed my store from 42 to 28, AND it's not working. If I delete the app, I fear as others have mentioned it will still be in my code and cause problems and they then won't want to fix. They are slow to remedy, and the last communication they said it was working on their end. It is not. I've tried multiple browsers, incognito, multiple computers and phones. Should I wait patiently while they sleep (assuming they're not in EST/NY as I am) and hopefully they'll fix it over night or should I delate it? Ugh. Just want a slide cart that helps my store work harder! And I'd love it if this just works. shopwhatsgood.com

Thanks for any all feedback.