Importing Ebay Reviews to Shopify Review App

New Member
2 0 0

I'm trying to import ebay csv. product review file into shopify review app.  keep getting "invalid file format"

I've tried all sorts of edits, same thing.  latest sample of fields   attached.

welcome any fix suggestions.


Shopify Staff
Shopify Staff
510 0 79

Hey, Drew, 

I'm Ann, from the team here at Shopify :)

CSV files can be tricky for sure! From the looks of yours, it seems like everything is in the right spot and formatted correctly. That said, the error you are getting sounds like there might be an issue with the way the file is being saved. After you organize everything, are you making sure to export the file into a CSV format? 

How you do this will likely be different depending on what you're using to edit the CSV file, however, this page in our Shopify Manual will go over the steps on how to export your file correctly using Google Sheets. 

Give that a try and let me know if this helps! If you have any more questions or concerns feel free to reach out to us on this thread :) 

Have a great one,

Ann | Social Care @ Shopify 
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