Instagram Sales Channel

WigsRUs
New Member
3 0 0

How do I connect Instagram Sales Channel back to my Shopify store?

I previously had it with my facebook sales channel. I received a notification that I had an older version of the Instagram sales channel so I must delete the old version and update a new one. I deleted the old Instagram sales channel and has been unable to add the ad back. I still have the facebook sales channel. How can I get back the Instagram sales channel? 

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Dirk
Shopify Staff
Shopify Staff
849 92 192

Hey, @WigsRUs

Happy to help! It sounds like you have attempted to add the Instagram channel back on but something is stopping you. If so, are you getting an error or message of some sort when attempting to reconnect?

If there is anything else I can help you with, please let me know.

 

Dirk | Social Care @ Shopify 
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WigsRUs
New Member
3 0 0

Hi Dirk,

When it says add a Channel Instagram does not show up or am I able to type it in anywhere. There is no error messages.

When I click facebook channel and scroll down it shows my Instagram shopping is active but it’s not showing where it used to below google and Facebook channel. 

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WigsRUs
New Member
3 0 0

Hello,

Can someone assist me with my questions regarding adding Instagram sales channel to my Shopify account. Facebook is already there. 

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