Instagram Shop Pending Review

Tonyola
New Member
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Hi there,

We have a support ticket number for this query if you wish to review historic correspondence, ticket ID is 22137796

We connected our Instagram business account to Shopify but it has been pending review for over 2 months now. (please see image below)

Tonyola_0-1612864824555.png

We have adhered to all the eligibility requirements and cannot understand why the account has not been approved after so long.

Please help us to rectify this issue at your nearest convenience.

Thank you in advance,

Tony

 

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