Invalid Barcode on Google and Facebook Shop

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Tourist
8 0 1

I went to the link per your response until I got to step three.

3. Click the Rules tab at the top of the page. There is no rules at top of page.  This shouldn't be that hard.

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Shopify Partner
509 13 101

If the feed rules tab is not available, then you must have added the products manually, in this case rules do not exist.

Rules can be applied if you are using content API, google sheets, scheduled fetc.

If you continue to struggle, contact Google Merchant Center support directly or if you like you can contact me to help you personally.

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
Need a Premium Data Feed Management Tool? Get in touch. (DIY/Managed)
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Tourist
8 0 1

How do you set Identifier Exists to no.

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Shopify Partner
509 13 101

As it seems like you created your own feed, here is a guide: https://support.google.com/merchants/answer/6324478

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
Need a Premium Data Feed Management Tool? Get in touch. (DIY/Managed)
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Tourist
8 0 1

Yes I enter every product one at a time. At that time I did not know about the csv file import. I still don't know how to use it, but I know it is possible. In Shopify I didn't have the three dots to import the csv file.

Anyway do you have any ideas on how to eliminate the "Barcode Invalid" error? I believe I received the error when there wasn't a barcode on any product. I fix this I installed the Shopify App Retail Barcode. It automatically put barcodes on every product. The message "Barcode Invalid" then came up on every product.

I would appreciate any help.

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Shopify Partner
509 13 101

You can not use self generated bar codes. Only official GS1 international barcodes are approved. If the manufacturer has not assigned bar codes. Remove brand, mpn, gtin and set identifier exists to no.

If you do not know how to achieve this, get in touch with your data feed app support team.

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
Need a Premium Data Feed Management Tool? Get in touch. (DIY/Managed)
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Tourist
8 0 1

The barcodes were generated per the app in Shopify. It is called Retail Barcodes and Labels. I would think they would work. 

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Shopify Partner
509 13 101

If you think they are official and you paid for the bar codes, as they cost around $25 per bar code. Then simply submit the bar codes. However please remember that submitting invalid data is a policy violation.

Learn more:

https://support.google.com/merchants/answer/160161?hl=en

https://support.google.com/merchants/answer/6219078?hl=en

https://support.google.com/merchants/answer/6324461

 

 

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
Need a Premium Data Feed Management Tool? Get in touch. (DIY/Managed)
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