Is it possible to bulk import gift cards?

New Member
3 0 1

Hi, similar to how the Bulk Discounts app works, is it possible to make an app that allows me to import from CSV a large number of gift cards I sold through a third party?  I imagine the CSV would need a 16 digit alpha-numeric code, the customers name and email, and the value of the card along with a few other data points.

If something like this isn't available already, can I pay to have it developed?

Thanks

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Shopify Staff
Shopify Staff
151 0 7

Hey Ryan!

Jesse from Shopify here.

While this is not currently supported, there is an existing feature request for similar functionality (generating discount codes in bulk) that I took the liberty of upvoting for us. I also added your feedback here as a use case.

Feel free to reach out at any time if you have any other questions.

http://docs.shopify.com/support

support@shopify.com

 

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Tourist
4 0 3

We're in the same boat. Have over 2500 gift card codes created for our old site and now need a way to activate them for this site. The bulk dicount generator app does not work because it won't leave a remaining balance for the customer - just a one time discount. 

From what I can tell, the only way to issue a gift card in the admin is one at a time. Is that correct?

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New Member
3 0 1

Yeah, still nothing available that I'm aware of.

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Highlighted
New Member
5 0 0

Were you able to work around this?  Please explain how if you did, thanks.

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Community Manager
Community Manager
2117 128 271

Hi @321timfin,

 

Nick here from Shopify. 

 

Since 2015 when the original post in this thread was posted this hasn't been added to the Shopify admin natively. so if that's the way you'd like to distribute the credit, you'd need to manually issue those cards one by one, which would be an extremely onerous task if you have more than a good few. 

 

There is however a workaround which could be a potential solution for you. It involves issuing discount codes for those customers you want to issue the gift cards for. 

 

1. Upload your customers with a CSV, following the doc right over here.  There's a template on that doc; when you're filling it out, put tags on your customers equal to the reward level you'd like to give them; Referral 25 for example, but you can use whatever works for you!


2. Once you have them all uploaded, create customer lists based on those tags.  In the customer page of your admin, you can create those by filtering for the tag you've used, either by typing directly into the search bar or using the filter dropdown.  Once you've run that search, there'll be a 'save this search' option.  Click it and give it a name, and now you've got a customer list!  Any new customers with this tag will automatically be included.


3. Once your lists are set up, you can then create a discount for customers based on lists.  Here's an example of what that might look like!

For this to work, they'll need to be signed in and to have the code that you've set up - this is something you could distribute to them in an email, or put instructions up on a page in your store, whichever you prefer!

 

There is also an app which might be able to help you with what you need. It's called Rise Gift Card Loyalty Program and allows you to send gift cards in bulk. It is a bit expensive, but it's definitely worth a look to see if it can help you. 

 

Hopefully, this helps in some way and gives you a couple of options! 

 

All the best, Nick

Nick | Social Care @ Shopify
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New Member
5 0 0

Could I upgrade to Shopify Plus for the shortest possible period of time, upload via API, then downgrade back to my current plan?

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Community Manager
Community Manager
2117 128 271

Hi @321timfin

 

This wouldn't be possible really. The reason being is when someone moves to Plus, there is a contract in place and it's not as simple as simply moving up or down a plan. Because of this, it would be cheaper overall to go the route via the app as mentioned above. 

Nick | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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